My Gynae – Privacy, Cookies & Terms of Use
Last updated: August 21st, 2025
Privacy, Cookies & Terms of Use
Last updated: 11th October 2025
1. Privacy Policy
Who We Are
The Manchester Deansgate Clinic ("we", "our", "us") provides specialist gynaecological and healthcare services.
Registered as: My Gynae Ltd
Address: 25 St John Street, Manchester, M3 4DT, UK
Contact: Healthcare@mdgclinic.com | 0161 956 2770
We are the data controller for all patient and website user data. We comply with UK GDPR, the Data Protection Act 2018, and GMC confidentiality guidance.
Data Protection Contact: Healthcare@mdgclinic.com
What Information We Collect
Medical & Appointment Data: Name, date of birth, contact details, medical history, GP/referral letters, clinical notes, prescriptions.
Communications: Emails, SMS, WhatsApp or telephone correspondence.
Website Data: Cookies, IP address, browser/device information (see Cookie Policy below).
How We Use Your Data & Legal Basis
Purpose | Legal Basis
Delivering healthcare and managing appointments | Contract + Legitimate interests (patient safety)
Keeping medical records | Legal obligation (GMC/NHS requirements)
Marketing communications (only with your consent) | Consent (you can withdraw anytime)
Website analytics | Consent (via cookie banner)
Special Category Data: We process health information under Article 9(2)(h) UK GDPR for the provision of healthcare and medical diagnosis.
Automated Decisions: We do not use automated decision-making or profiling.
Confidentiality & GMC Alignment
We strictly follow GMC confidentiality standards:
• We only share identifiable information when necessary for your care or required by law.
• We use the minimum necessary information when sharing with other professionals.
• We respect your right to privacy and obtain consent wherever required.
Sharing of Data
We may share information with:
• GPs, NHS Trusts, laboratories, pharmacists, and other clinicians involved in your care.
• IT and secure record storage providers (under Data Processing Agreements).
• Regulatory bodies where legally required.
We never share your data with third parties for marketing purposes.
International Data Transfers
Some of our service providers (including Google Workspace) may process data internationally. All transfers are protected by appropriate safeguards including Standard Contractual Clauses (SCCs) and encryption to maintain UK GDPR standards.
Data Storage & Retention
Secure storage: All records are encrypted and stored in GDPR-compliant systems with restricted access.
Retention periods: In line with NHS Records Management Code of Practice:
• Adult health records: Minimum 8 years after last contact
We will securely delete or anonymise data when no longer required.
Data Breaches
In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will:
• Notify the Information Commissioner's Office (ICO) within 72 hours
• Inform you directly without undue delay
• Take immediate steps to mitigate any harm
Your Rights
Under UK GDPR, you have the right to:
• Access your records (Subject Access Request)
• Correct inaccurate information
• Erase your data (in limited circumstances)
• Restrict how we process your data
• Object to processing (e.g. marketing)
• Withdraw consent at any time
• Complain to the Information Commissioner's Office (ICO)
To exercise your rights: Email Healthcare@mdgclinic.com. We will respond within one month.
2. Cookie Policy
We use cookies on mdgclinic.com to make our website work and improve your experience.
Types of Cookies
Essential Cookies: Enable secure booking forms and core site functionality. These cannot be disabled.
Analytics Cookies (optional): Help us understand visitor numbers and website usage via Google Analytics. These only activate if you consent.
Preference Cookies: Remember your language or display settings.
Your Cookie Choices
When you first visit, a banner asks you to accept or decline cookies. You can:
• Accept all (essential + analytics + preferences)
• Decline all (essential only)
• Manage individual preferences
You may withdraw or update your consent at any time via your browser settings or our cookie banner.
Third-Party Cookies
If you consent to analytics, we use Google Analytics to monitor website traffic. We do not use advertising or tracking cookies.
3. Terms of Use
By using mdgclinic.com or our services, you agree to the following terms:
Medical Disclaimer
• Content on this site is for general information only.
• It should not replace consultation with a qualified clinician.
• In emergencies, call 999 or NHS 111.
User Responsibilities
• You must not misuse the site, attempt unauthorised access, or submit false information.
• Any forms submitted must be completed truthfully.
Intellectual Property
• All content, branding, and imagery on this site are owned by My Gynae Ltd.
• You may not reproduce or distribute without permission.
Liability
• While we aim for accuracy, information on this site may not always be complete or up to date.
• We are not liable for any loss resulting from reliance on site content.
External Links
• We may link to trusted third-party or NHS websites.
• We are not responsible for their content or privacy practices.
Governing Law
These terms are governed by English law, and disputes are subject to the jurisdiction of the courts of England and Wales.
4. Updates to Policies
We review these policies annually or whenever laws change. Updates will be published on this page with a revised "last updated" date.